Privacy Policy
This Privacy Policy describes how AYO Ventures LLC, doing business as The AI Owners ("The AI Owners," "we," "us," or "our") collects, uses, discloses, and protects personal information when you access or use our websites, products, services, programs, and online community (collectively, the "Services").
This Privacy Policy also explains your rights and choices under applicable privacy laws in the United States, Canada, and other jurisdictions where we operate or provide Services.
By accessing or using the Services, you acknowledge that you have read, understood, and agree that your personal information will be handled as described in this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use the Services.
Notice at Collection (United States)
We collect the categories of personal information described below for the business and commercial purposes described throughout this Privacy Policy. We do not sell personal information for monetary consideration. However, some U.S. state privacy laws define certain disclosures for targeted advertising, cross-context behavioral advertising, or analytics as "selling," "sharing," or "processing for targeted advertising." Where applicable law requires, you may opt out of such processing as described in the "Your Privacy Rights" section below.
1. Who We Are and How to Contact Us
Legal Entity: AYO Ventures LLC
Address: 1209 Mountain Rd NE, Ste R, Albuquerque, NM 87110, United States General
Contact Email: support@theaiowners.com
Address: 1209 Mountain Rd NE, Ste R, Albuquerque, NM 87110, United States General
Contact Email: support@theaiowners.com
AYO Ventures LLC is an online marketing agency and educational services company. We operate the Services and are responsible for the processing of personal information described in this Privacy Policy. For residents of certain jurisdictions with specific data protection laws (such as California, Virginia, Colorado, Connecticut, Utah, and other U.S. states with comprehensive privacy legislation), AYO Ventures LLC acts as a "Business" or "Controller" with respect to your personal information.
2. Scope of This Privacy Policy
This Privacy Policy applies to personal information collected through:
◦ Our websites, landing pages, and mobile applications
◦ Customers and prospective customers who purchase or inquire about our products and services
◦ Members of our online community and educational programs
◦ Individuals who subscribe to our newsletters, marketing communications, or other content
◦ Individuals who contact us for support, information, or business inquiries
◦ Job applicants and candidates (subject to separate notices where required)
◦ Vendors, business partners, and service providers (subject to separate contractual terms)
◦ Customers and prospective customers who purchase or inquire about our products and services
◦ Members of our online community and educational programs
◦ Individuals who subscribe to our newsletters, marketing communications, or other content
◦ Individuals who contact us for support, information, or business inquiries
◦ Job applicants and candidates (subject to separate notices where required)
◦ Vendors, business partners, and service providers (subject to separate contractual terms)
This Privacy Policy does not apply to:
◦ Third-party websites, platforms, applications, or services that we do not own or control, even if accessible through links on our Services
◦ Information collected offline unless specifically stated
◦ De-identified or aggregated information that cannot reasonably be used to identify you
◦ Information collected offline unless specifically stated
◦ De-identified or aggregated information that cannot reasonably be used to identify you
3. Information We Collect
We collect personal information in the following ways:
A) Information You Provide Directly
Depending on how you interact with the Services, you may voluntarily provide us with the following categories of personal information:
Identifiers and Contact Information:
◦ Full name, email address, phone number, mailing address, billing address, shipping address
◦ Username, account credentials, and profile information
◦ Social media handles or profile information if you connect your social media accounts
◦ Username, account credentials, and profile information
◦ Social media handles or profile information if you connect your social media accounts
Account and Profile Information:
◦ Username, password (encrypted), security questions and answers
◦ Profile details, preferences, settings, and customization choices
◦ Communication preferences and notification settings
◦ Profile details, preferences, settings, and customization choices
◦ Communication preferences and notification settings
Purchase and Transaction Information:
◦ Products or services purchased, subscription plans, order history
◦ Invoices, receipts, transaction identifiers, purchase dates
◦ Billing information and payment method details (processed by third-party payment processors as described below)
◦ Invoices, receipts, transaction identifiers, purchase dates
◦ Billing information and payment method details (processed by third-party payment processors as described below)
Communications and Correspondence:
◦ Emails, messages, chat transcripts, support tickets, and customer service inquiries
◦ Survey responses, feedback, testimonials, reviews, and ratings
◦ Responses to questionnaires, forms, or requests for information
◦ Call recordings or notes from phone conversations (where permitted by law and with notice)
◦ Survey responses, feedback, testimonials, reviews, and ratings
◦ Responses to questionnaires, forms, or requests for information
◦ Call recordings or notes from phone conversations (where permitted by law and with notice)
Community and User-Generated Content:
◦ Posts, comments, messages, files, images, videos, and other materials you submit or share within our community platform
◦ Forum discussions, group interactions, and collaborative content
◦ Publicly visible profile information within the community
◦ Forum discussions, group interactions, and collaborative content
◦ Publicly visible profile information within the community
Professional and Business Information:
◦ Company name, job title, industry, business type
◦ Professional interests, areas of expertise, business goals
◦ Information about your business needs or challenges
◦ Professional interests, areas of expertise, business goals
◦ Information about your business needs or challenges
Payment Information:
◦ Payments for our Services are processed by third-party payment processors including but not limited to Stripe, PayPal, and other payment service providers
◦ We do not directly collect or store full credit card numbers, debit card numbers, or bank account information
◦ We may receive limited payment-related information from our payment processors, including: billing name and address, last four digits of payment card, card type (Visa, Mastercard, etc.), card expiration date, payment authorization status, transaction identifiers, country of issuance, and payment method type
◦ Our payment processors are responsible for the security and handling of your full payment information in accordance with Payment Card Industry Data Security Standards (PCI-DSS)
◦ We do not directly collect or store full credit card numbers, debit card numbers, or bank account information
◦ We may receive limited payment-related information from our payment processors, including: billing name and address, last four digits of payment card, card type (Visa, Mastercard, etc.), card expiration date, payment authorization status, transaction identifiers, country of issuance, and payment method type
◦ Our payment processors are responsible for the security and handling of your full payment information in accordance with Payment Card Industry Data Security Standards (PCI-DSS)
Marketing and Preferences:
◦ Marketing communication preferences and opt-in/opt-out choices
◦ Content preferences, interests, and topics of interest
◦ Event registration information and attendance records
◦ Content preferences, interests, and topics of interest
◦ Event registration information and attendance records
Other Information:
◦ Any other information you choose to provide to us directly through forms, communications, or interactions with our Services
Please Note: If you do not want to provide certain personal information, you may choose not to participate in activities that require such information. However, this may limit your ability to access certain features or receive certain services. Not providing information will not affect your ability to access publicly available content on our Services.
B) Information Collected Automatically
When you access or use the Services, we and our service providers may automatically collect certain information through cookies, web beacons, pixels, tags, software development kits (SDKs), application programming interfaces (APIs), log files, and other tracking technologies:
Device and Technical Information:
◦ Internet Protocol (IP) address and approximate geographic location derived from IP address
◦ Device type, model, manufacturer, operating system, and version
◦ Browser type, version, language settings, and configuration
◦ Device identifiers such as advertising identifiers (IDFA, AAID), device IDs, and hardware IDs
◦ Screen resolution, display settings, and device capabilities
◦ Network and connection information, including internet service provider (ISP)
◦ Device type, model, manufacturer, operating system, and version
◦ Browser type, version, language settings, and configuration
◦ Device identifiers such as advertising identifiers (IDFA, AAID), device IDs, and hardware IDs
◦ Screen resolution, display settings, and device capabilities
◦ Network and connection information, including internet service provider (ISP)
Usage and Activity Information:
◦ Pages, screens, or content viewed and the order in which they were viewed
◦ Links, buttons, or features clicked or tapped
◦ Search queries entered within our Services
◦ Time and date of visits, session duration, and time spent on specific pages or features
◦ Referring and exit pages, URLs, and websites
◦ Navigation paths and user journey through our Services
◦ Interaction with emails, notifications, and marketing communications (such as open rates and click-through rates)
◦ Error logs, crash reports, and diagnostic information
◦ Links, buttons, or features clicked or tapped
◦ Search queries entered within our Services
◦ Time and date of visits, session duration, and time spent on specific pages or features
◦ Referring and exit pages, URLs, and websites
◦ Navigation paths and user journey through our Services
◦ Interaction with emails, notifications, and marketing communications (such as open rates and click-through rates)
◦ Error logs, crash reports, and diagnostic information
Location Information:
◦ Approximate geographic location inferred from IP address (city, state, country level)
◦ Precise geolocation information if you grant permission through your device settings (we will obtain your consent where required by law)
◦ Location information derived from WiFi access points, cell tower triangulation, or GPS coordinates if location services are enabled
◦ Precise geolocation information if you grant permission through your device settings (we will obtain your consent where required by law)
◦ Location information derived from WiFi access points, cell tower triangulation, or GPS coordinates if location services are enabled
Cookie and Tracking Information:
◦ Cookie identifiers, session IDs, and similar unique identifiers
◦ Information about your cookie preferences and consent choices
◦ Information collected through first-party and third-party cookies as described in the "Cookies, Analytics, and Advertising" section below
◦ Information about your cookie preferences and consent choices
◦ Information collected through first-party and third-party cookies as described in the "Cookies, Analytics, and Advertising" section below
Mobile Device Information:
◦ If you access our Services through a mobile device or application, we may collect mobile-specific information including:
◦ Unique device identifiers transmitted by your mobile service provider
◦ Mobile phone number (if provided or made available by your carrier)
◦ Mobile operating system and version
◦ Mobile browser type and version
◦ App version and usage information
◦ Push notification tokens and preferences
◦ Mobile phone number (if provided or made available by your carrier)
◦ Mobile operating system and version
◦ Mobile browser type and version
◦ App version and usage information
◦ Push notification tokens and preferences
Geolocation Data:
◦ If you enable location services on your device, we may collect precise geolocation data
◦ You can disable location services through your device settings at any time
◦ Even with location services disabled, we may still infer approximate location from your IP address
◦ You can disable location services through your device settings at any time
◦ Even with location services disabled, we may still infer approximate location from your IP address
We use this automatically collected information to:
◦ Provide, operate, maintain, and improve the Services
◦ Understand how users interact with our Services and identify usage patterns
◦ Diagnose technical issues, monitor performance, and ensure security
◦ Compile statistical and analytical reports about our Services
◦ Personalize and customize your experience
◦ Remember your preferences and settings
◦ Facilitate faster and more convenient access to features
◦ Detect, prevent, and respond to fraud, security incidents, and other harmful activities
◦ Understand how users interact with our Services and identify usage patterns
◦ Diagnose technical issues, monitor performance, and ensure security
◦ Compile statistical and analytical reports about our Services
◦ Personalize and customize your experience
◦ Remember your preferences and settings
◦ Facilitate faster and more convenient access to features
◦ Detect, prevent, and respond to fraud, security incidents, and other harmful activities
C) Information from Third Parties
We may receive personal information about you from third-party sources, including:
Payment Processors and Financial Services:
◦ Payment confirmation, authorization status, and transaction details
◦ Chargeback information, dispute records, and refund status
◦ Subscription status, renewal dates, and billing cycle information
◦ Fraud detection signals and risk assessment data
◦ Chargeback information, dispute records, and refund status
◦ Subscription status, renewal dates, and billing cycle information
◦ Fraud detection signals and risk assessment data
Community Platform Providers:
◦ We use Circle and potentially other third-party platforms to host and manage our online community
◦ These platforms may provide us with account information, usage data, engagement metrics, and community activity information
◦ The platform provider's own privacy policy governs their collection and use of information
◦ These platforms may provide us with account information, usage data, engagement metrics, and community activity information
◦ The platform provider's own privacy policy governs their collection and use of information
Analytics and Advertising Partners:
◦ Website and campaign performance data, conversion metrics, and attribution information
◦ Aggregated audience insights, demographic information, and interest categories
◦ Ad engagement data, impression data, and click-through rates
◦ Hashed or pseudonymized identifiers for ad targeting and measurement
◦ Aggregated audience insights, demographic information, and interest categories
◦ Ad engagement data, impression data, and click-through rates
◦ Hashed or pseudonymized identifiers for ad targeting and measurement
Social Media Platforms:
◦ If you interact with our social media pages or connect your social media account to our Services, we may receive information such as your public profile information, email address, friends list, and other information based on your privacy settings on those platforms
Data Enrichment and Verification Services:
◦ Demographic information, professional information, and publicly available data
◦ Email validation, address verification, and contact information updates
◦ Business intelligence and company information
◦ Email validation, address verification, and contact information updates
◦ Business intelligence and company information
Marketing and Lead Generation Partners:
◦ Contact information and lead data if you express interest in our Services through a partner or affiliate
◦ Event attendance information if you attend events we sponsor or participate in
◦ Co-marketing or promotional campaign data
◦ Event attendance information if you attend events we sponsor or participate in
◦ Co-marketing or promotional campaign data
Referral Sources:
◦ Information provided by other users who refer you to our Services
◦ Testimonials, references, or recommendations from third parties
◦ Testimonials, references, or recommendations from third parties
Public Sources:
◦ Information from publicly accessible sources such as government databases, public records, and publicly available websites or social media profiles
Business Partners and Affiliates:
◦ Information shared by our business partners, affiliates, or companies within our corporate family
◦ Joint marketing or co-branded service information
◦ Joint marketing or co-branded service information
We may combine information we receive from third parties with information we collect directly from you or automatically through your use of the Services to enhance our Services, improve personalization, conduct analytics, verify information, and for other business purposes described in this Privacy Policy.
4. How We Use Personal Information
We use the personal information we collect for the following purposes:
A) To Provide and Operate the Services
◦ Account Management: Create, maintain, and manage user accounts and profiles
◦ Service Delivery: Provide access to products, services, educational content, community features, and other offerings you request or purchase
◦ Transaction Processing: Process orders, subscriptions, payments, refunds, and other transactions
◦ Customer Support: Respond to inquiries, support requests, questions, and feedback; provide technical assistance and troubleshooting
◦ Communications: Send transactional communications such as order confirmations, account notifications, subscription updates, service announcements, password resets, and other administrative messages
◦ Community Features: Enable participation in forums, discussion groups, community spaces, and interactive features
◦ Personalization: Customize and personalize your experience based on your preferences, history, and interactions
◦ User Authentication: Verify your identity and authenticate your access to secure areas of the Services
◦ Service Delivery: Provide access to products, services, educational content, community features, and other offerings you request or purchase
◦ Transaction Processing: Process orders, subscriptions, payments, refunds, and other transactions
◦ Customer Support: Respond to inquiries, support requests, questions, and feedback; provide technical assistance and troubleshooting
◦ Communications: Send transactional communications such as order confirmations, account notifications, subscription updates, service announcements, password resets, and other administrative messages
◦ Community Features: Enable participation in forums, discussion groups, community spaces, and interactive features
◦ Personalization: Customize and personalize your experience based on your preferences, history, and interactions
◦ User Authentication: Verify your identity and authenticate your access to secure areas of the Services
B) To Improve, Develop, and Secure the Services
◦ Performance Monitoring: Monitor, analyze, and measure the performance, functionality, and usage of the Services
◦ Product Development: Develop, test, and improve existing features and develop new products, services, and offerings
◦ Research and Analytics: Conduct internal research, analytics, statistical analysis, and data science activities to understand trends, usage patterns, and user behavior
◦ Troubleshooting: Diagnose and resolve technical issues, bugs, errors, and service disruptions
◦ Security and Fraud Prevention: Detect, prevent, investigate, and respond to fraud, security incidents, unauthorized access, abuse, violations of our Terms of Service, and other harmful or illegal activities
◦ Risk Management: Assess and manage risks related to our business operations and services
◦ Quality Assurance: Ensure the quality, reliability, and integrity of our Services
◦ Infrastructure Management: Maintain and optimize our technical infrastructure, servers, networks, and systems
◦ Product Development: Develop, test, and improve existing features and develop new products, services, and offerings
◦ Research and Analytics: Conduct internal research, analytics, statistical analysis, and data science activities to understand trends, usage patterns, and user behavior
◦ Troubleshooting: Diagnose and resolve technical issues, bugs, errors, and service disruptions
◦ Security and Fraud Prevention: Detect, prevent, investigate, and respond to fraud, security incidents, unauthorized access, abuse, violations of our Terms of Service, and other harmful or illegal activities
◦ Risk Management: Assess and manage risks related to our business operations and services
◦ Quality Assurance: Ensure the quality, reliability, and integrity of our Services
◦ Infrastructure Management: Maintain and optimize our technical infrastructure, servers, networks, and systems
C) Marketing, Advertising, and Business Promotion
◦ Marketing Communications: Send newsletters, promotional emails, special offers, product announcements, and other marketing materials (you may opt out at any time as described below)
◦ Targeted Advertising: Deliver personalized advertisements and promotional content based on your interests, preferences, demographics, and online activity
◦ Campaign Management: Plan, execute, measure, and optimize marketing and advertising campaigns across various channels
◦ Audience Building: Build and analyze customer segments and audiences for marketing purposes
◦ Retargeting and Remarketing: Show you relevant ads on third-party websites and platforms based on your interactions with our Services
◦ Lead Generation: Identify and engage prospective customers who may be interested in our Services
◦ Event Promotion: Promote webinars, workshops, conferences, and other events we host or participate in
◦ Social Media Marketing: Engage with you on social media platforms and promote our Services through social channels
◦ Affiliate and Partner Marketing: Support marketing activities conducted with or through our partners and affiliates
◦ Performance Measurement: Measure the effectiveness and return on investment of our marketing and advertising efforts
◦ Brand Awareness: Build and maintain awareness of our brand, products, and services
◦ Targeted Advertising: Deliver personalized advertisements and promotional content based on your interests, preferences, demographics, and online activity
◦ Campaign Management: Plan, execute, measure, and optimize marketing and advertising campaigns across various channels
◦ Audience Building: Build and analyze customer segments and audiences for marketing purposes
◦ Retargeting and Remarketing: Show you relevant ads on third-party websites and platforms based on your interactions with our Services
◦ Lead Generation: Identify and engage prospective customers who may be interested in our Services
◦ Event Promotion: Promote webinars, workshops, conferences, and other events we host or participate in
◦ Social Media Marketing: Engage with you on social media platforms and promote our Services through social channels
◦ Affiliate and Partner Marketing: Support marketing activities conducted with or through our partners and affiliates
◦ Performance Measurement: Measure the effectiveness and return on investment of our marketing and advertising efforts
◦ Brand Awareness: Build and maintain awareness of our brand, products, and services
D) Legal, Compliance, and Business Operations
◦ Legal Compliance: Comply with applicable laws, regulations, legal processes, and governmental requests
◦ Contract Enforcement: Enforce our Terms of Service, community guidelines, and other agreements
◦ Rights Protection: Protect and defend our rights, property, safety, and interests, as well as those of our users and the public
◦ Dispute Resolution: Resolve disputes, claims, and legal matters
◦ Recordkeeping: Maintain business records, accounting records, tax records, and audit trails as required by law or business necessity
◦ Corporate Transactions: Facilitate mergers, acquisitions, divestitures, financing, reorganizations, bankruptcies, and other business transactions
◦ Internal Administration: Conduct internal business operations, management, planning, and decision-making
◦ Professional Services: Engage and work with attorneys, accountants, auditors, consultants, and other professional advisors
◦ Contract Enforcement: Enforce our Terms of Service, community guidelines, and other agreements
◦ Rights Protection: Protect and defend our rights, property, safety, and interests, as well as those of our users and the public
◦ Dispute Resolution: Resolve disputes, claims, and legal matters
◦ Recordkeeping: Maintain business records, accounting records, tax records, and audit trails as required by law or business necessity
◦ Corporate Transactions: Facilitate mergers, acquisitions, divestitures, financing, reorganizations, bankruptcies, and other business transactions
◦ Internal Administration: Conduct internal business operations, management, planning, and decision-making
◦ Professional Services: Engage and work with attorneys, accountants, auditors, consultants, and other professional advisors
E) With Your Consent
We may use your personal information for other purposes with your consent or at your direction, as disclosed at the time of collection or use.
5. Legal Bases for Processing (Where Applicable)
In jurisdictions that require a legal basis for processing personal information (such as the European Economic Area, United Kingdom, Switzerland, and certain other countries), we process your personal information based on one or more of the following legal grounds:
◦ Contractual Necessity: Processing is necessary to perform our contract with you, such as providing the Services you have requested or purchased, or to take steps at your request prior to entering into a contract
◦ Legitimate Interests: Processing is necessary for our legitimate business interests or those of a third party, provided those interests are not overridden by your rights and interests. Our legitimate interests include:
◦ Legitimate Interests: Processing is necessary for our legitimate business interests or those of a third party, provided those interests are not overridden by your rights and interests. Our legitimate interests include:
◦ Operating, maintaining, and improving our Services
◦ Ensuring the security and integrity of our Services
◦ Preventing fraud and abuse
◦ Conducting marketing and advertising activities
◦ Analyzing usage and performance
◦ Developing new products and services
◦ Maintaining business records and internal operations
◦ Ensuring the security and integrity of our Services
◦ Preventing fraud and abuse
◦ Conducting marketing and advertising activities
◦ Analyzing usage and performance
◦ Developing new products and services
◦ Maintaining business records and internal operations
◦ Consent: You have provided your explicit, informed, and freely given consent to the processing (you may withdraw consent at any time, though this will not affect the lawfulness of processing before withdrawal)
◦ Legal Obligations: Processing is necessary to comply with legal obligations, court orders, or lawful requests from government authorities
◦ Vital Interests: Processing is necessary to protect your vital interests or those of another person
◦ Public Interest: Processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority
◦ Legal Obligations: Processing is necessary to comply with legal obligations, court orders, or lawful requests from government authorities
◦ Vital Interests: Processing is necessary to protect your vital interests or those of another person
◦ Public Interest: Processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority
6. How We Share Personal Information
We may share your personal information with the following categories of recipients under the circumstances described below:
Service Providers and Vendors
We engage trusted third-party service providers to perform functions and provide services on our behalf. These providers may process personal information under our instruction and are subject to contractual obligations to protect the information and use it only for the purposes for which we disclose it to them.
Categories of service providers include:
◦ Website Hosting and Infrastructure: Cloud hosting providers, content delivery networks (CDNs), and server management services
◦ Payment Processing: Payment gateways, payment processors, merchant services, subscription management platforms, and billing services
◦ Email and Communications: Email service providers, marketing automation platforms, transactional email services, and SMS/text messaging services
◦ Customer Support: Customer relationship management (CRM) systems, helpdesk software, live chat providers, and support ticketing systems
◦ Analytics and Performance: Web analytics providers, data analytics platforms, business intelligence tools, and performance monitoring services
◦ Advertising and Marketing: Advertising networks, social media advertising platforms, marketing attribution services, and demand-side platforms (DSPs)
◦ Community Platform: Third-party community management and engagement platforms
◦ Security and Fraud Prevention: Security monitoring services, fraud detection tools, and identity verification providers
◦ Data Storage and Backup: Cloud storage providers and backup services
◦ Professional Services: Legal counsel, accountants, auditors, consultants, and other professional advisors
◦ Payment Processing: Payment gateways, payment processors, merchant services, subscription management platforms, and billing services
◦ Email and Communications: Email service providers, marketing automation platforms, transactional email services, and SMS/text messaging services
◦ Customer Support: Customer relationship management (CRM) systems, helpdesk software, live chat providers, and support ticketing systems
◦ Analytics and Performance: Web analytics providers, data analytics platforms, business intelligence tools, and performance monitoring services
◦ Advertising and Marketing: Advertising networks, social media advertising platforms, marketing attribution services, and demand-side platforms (DSPs)
◦ Community Platform: Third-party community management and engagement platforms
◦ Security and Fraud Prevention: Security monitoring services, fraud detection tools, and identity verification providers
◦ Data Storage and Backup: Cloud storage providers and backup services
◦ Professional Services: Legal counsel, accountants, auditors, consultants, and other professional advisors
Payment Processors:
We use third-party payment processing platforms to handle financial transactions. These platforms process payment information in accordance with their own privacy policies and security practices. Current payment processors include:
◦ Whop: whop.com
◦ Fanbasis: fanbasis.com
◦ Elective: elective.com
◦ Stripe: stripe.com
◦ PayPal: paypal.com
◦ Fanbasis: fanbasis.com
◦ Elective: elective.com
◦ Stripe: stripe.com
◦ PayPal: paypal.com
We may add or change payment processors from time to time. These processors are responsible for the security and handling of your full payment card information in compliance with PCI-DSS and other applicable standards. We do not store complete credit card numbers or sensitive authentication data.
Community Platform Provider
We use Circle (and may use other third-party platforms) to host and operate our online community. When you participate in the community, your information is processed by the platform provider in accordance with:
◦ Their own privacy policy and terms of service
◦ The privacy and access settings you configure within the community
◦ The permissions and visibility settings of specific community spaces, channels, or groups
◦ The privacy and access settings you configure within the community
◦ The permissions and visibility settings of specific community spaces, channels, or groups
We use (and may use other third-party platforms) to host and operate our online community. When you participate in the Information you post or share within the community may be visible to other community members based on the settings of the space in which you participate.
Advertising and Marketing Partners
We may share certain personal information (such as email addresses, hashed identifiers, or device identifiers) with advertising platforms and marketing partners to:
◦ Deliver targeted advertisements to you on third-party websites and platforms
◦ Build custom audiences and lookalike audiences for advertising purposes
◦ Measure and attribute the performance of advertising campaigns
◦ Suppress ads for existing customers
◦ Retarget website visitors with relevant ads
◦ Build custom audiences and lookalike audiences for advertising purposes
◦ Measure and attribute the performance of advertising campaigns
◦ Suppress ads for existing customers
◦ Retarget website visitors with relevant ads
These partners include social media platforms (such as Facebook, Instagram, LinkedIn, YouTube, Twitter/X), advertising networks, and marketing technology providers.
Analytics Providers
We use analytics services to understand how users interact with our Services. These providers may collect information through cookies and similar technologies. Examples include:
◦ Google Analytics: We use Google Analytics to analyze website traffic and user behavior. You can learn more about how Google uses data at policies.google.com/technologies/partner-sites and opt out at tools.google.com/dlpage/gaoptout
◦ Other analytics and attribution platforms we may use from time to time
◦ Other analytics and attribution platforms we may use from time to time
Business Partners and Affiliates
We may share personal information with:
◦ Affiliates and Subsidiaries: Companies within our corporate family or under common ownership or control
◦ Joint Marketing Partners: Partners with whom we conduct co-marketing activities, joint promotions, or co-branded offerings
◦ Referral and Affiliate Partners: Partners who refer customers to us or participate in our affiliate program
◦ Strategic Business Partners: Companies with whom we have strategic relationships or collaborations
◦ Joint Marketing Partners: Partners with whom we conduct co-marketing activities, joint promotions, or co-branded offerings
◦ Referral and Affiliate Partners: Partners who refer customers to us or participate in our affiliate program
◦ Strategic Business Partners: Companies with whom we have strategic relationships or collaborations
Legal and Safety Disclosures
We may disclose personal information when we believe in good faith that disclosure is necessary or appropriate to:
◦ Comply with Law: Respond to subpoenas, court orders, legal processes, law enforcement requests, legal claims, or government inquiries
◦ Protect Rights: Enforce and protect our Terms of Service, contracts, policies, and intellectual property rights
◦ Ensure Safety: Protect the rights, property, safety, and security of The AI Owners, our users, employees, or the public
◦ Prevent Harm: Detect, prevent, investigate, or respond to fraud, security incidents, illegal activities, violations of our policies, or threats of harm
◦ Emergency Situations: Address emergencies involving danger of death or serious physical injury
◦ Protect Rights: Enforce and protect our Terms of Service, contracts, policies, and intellectual property rights
◦ Ensure Safety: Protect the rights, property, safety, and security of The AI Owners, our users, employees, or the public
◦ Prevent Harm: Detect, prevent, investigate, or respond to fraud, security incidents, illegal activities, violations of our policies, or threats of harm
◦ Emergency Situations: Address emergencies involving danger of death or serious physical injury
Business Transfers and Corporate Transactions
If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, receivership, sale of assets, or transition of service to another provider, your personal information may be disclosed, transferred, or acquired by a successor or affiliate as part of that transaction. We will provide notice if your personal information becomes subject to a different privacy policy.
With Your Consent or at Your Direction
We may share personal information with third parties when you provide your consent or direct us to do so, such as:
◦ When you authorize third-party applications or integrations to access your account
◦ When you participate in co-branded services or promotions with partners
◦ When you choose to share information publicly or with specific individuals
◦ When you participate in co-branded services or promotions with partners
◦ When you choose to share information publicly or with specific individuals
Aggregate and De-Identified Information
We may share aggregated, de-identified, or anonymized information that does not identify you personally with third parties for research, analytics, marketing, and other business purposes. Such information is not considered personal information under this Privacy Policy.
7. Cookies, Analytics, and Advertising Technologies
We and our third-party partners use cookies, web beacons, pixels, tags, scripts, local storage, and similar tracking technologies to collect information about your interactions with our Services and to provide, analyze, and improve the Services.
Types of Technologies We Use
Cookies: Small text files placed on your device that store information about your preferences, session data, and browsing activity. Cookies may be session-based (deleted when you close your browser) or persistent (remain until deleted or expired).
Web Beacons and Pixels: Small graphic images (also called "pixel tags" or "clear GIFs") embedded in web pages or emails that track whether content has been viewed or emails have been opened.
Local Storage: Technologies such as HTML5 local storage that allow data to be stored locally on your device.
Software Development Kits (SDKs): Code packages embedded in mobile applications that collect usage and performance data.
Tags and Scripts: Code snippets that enable third-party services to collect data or provide functionality.
How We Use These Technologies
◦ Essential/Functional: Enable core functionality, security features, account access, and basic operations of the Services
◦ Performance and Analytics: Measure and analyze usage, traffic, performance, and user behavior to improve the Services
◦ Personalization: Remember your preferences, settings, and previous interactions to customize your experience
◦ Advertising and Marketing: Deliver targeted ads, measure ad performance, build audiences, and conduct retargeting campaigns
◦ Security: Detect fraud, abuse, and security threats; authenticate users and prevent unauthorized access
◦ Performance and Analytics: Measure and analyze usage, traffic, performance, and user behavior to improve the Services
◦ Personalization: Remember your preferences, settings, and previous interactions to customize your experience
◦ Advertising and Marketing: Deliver targeted ads, measure ad performance, build audiences, and conduct retargeting campaigns
◦ Security: Detect fraud, abuse, and security threats; authenticate users and prevent unauthorized access
Third-Party Services
We use the following types of third-party services that may collect information through cookies and similar technologies:
◦ Analytics: Google Analytics, and other analytics platforms
◦ Advertising: Google Ads, Facebook Pixel, LinkedIn Insight Tag, and other advertising platforms
◦ Marketing Automation: Email marketing platforms, marketing attribution tools
◦ Social Media: Social media plugins and widgets that may track your interactions
◦ Advertising: Google Ads, Facebook Pixel, LinkedIn Insight Tag, and other advertising platforms
◦ Marketing Automation: Email marketing platforms, marketing attribution tools
◦ Social Media: Social media plugins and widgets that may track your interactions
Your Choices and Controls
Browser Settings: Most web browsers allow you to control cookies through their settings. You can typically:
◦ Block all cookies
◦ Block third-party cookies
◦ Delete cookies after each session
◦ Receive notifications before cookies are set
◦ Block third-party cookies
◦ Delete cookies after each session
◦ Receive notifications before cookies are set
Please note that blocking or deleting cookies may affect the functionality and performance of the Services.
Opt-Out Tools:
◦ Google Analytics: tools.google.com/dlpage/gaoptout
◦ Network Advertising Initiative: optout.networkadvertising.org
◦ Digital Advertising Alliance: optout.aboutads.info
◦ Network Advertising Initiative: optout.networkadvertising.org
◦ Digital Advertising Alliance: optout.aboutads.info
Mobile Advertising:
◦ iOS: Go to Settings > Privacy > Advertising > Enable "Limit Ad Tracking"
◦ Android: Go to Settings > Google > Ads > Opt out of Ads Personalization
◦ Android: Go to Settings > Google > Ads > Opt out of Ads Personalization
Global Privacy Control (GPC): Where required by law, we recognize and process Global Privacy Control signals as a request to opt out of the "sale" or "sharing" of personal information for targeted advertising purposes for the specific browser or device from which the signal is sent.
8. Email and Marketing Communications
Marketing Emails
If you provide your email address or opt in to receive marketing communications, we may send you:
◦ Newsletters and updates about our Services
◦ Promotional offers, discounts, and special announcements
◦ Educational content, tips, and resources
◦ Invitations to webinars, events, and programs
◦ Product recommendations and personalized content
◦ Promotional offers, discounts, and special announcements
◦ Educational content, tips, and resources
◦ Invitations to webinars, events, and programs
◦ Product recommendations and personalized content
Opt-Out Rights
You may opt out of receiving marketing emails at any time by:
◦ Clicking the "unsubscribe" link at the bottom of any marketing email
◦ Updating your communication preferences in your account settings
◦ Contacting us at support@theaiowners.com with "Unsubscribe" in the subject line
◦ Updating your communication preferences in your account settings
◦ Contacting us at support@theaiowners.com with "Unsubscribe" in the subject line
Please note that even if you opt out of marketing communications, you will continue to receive transactional and service-related emails necessary for your use of the Services, such as:
◦ Order confirmations and receipts
◦ Account notifications and security alerts
◦ Subscription renewal notices
◦ Customer support responses
◦ Important service announcements or changes to our policies
◦ Account notifications and security alerts
◦ Subscription renewal notices
◦ Customer support responses
◦ Important service announcements or changes to our policies
Processing Time
We will process your opt-out request as quickly as possible, typically within 10 business days. Due to the time required to update our systems, you may receive additional communications during this period.
9. Community Spaces and Public Content
Our Services may include community forums, discussion boards, comment sections, social features, and other interactive areas where you can post content, communicate with other users, and participate in discussions.
Public Nature of Community Content
Please be aware that:
◦ Information and content you post in community spaces may be visible to other community members or the public, depending on the privacy settings of the specific space
◦ Other users may be able to view your profile information, posts, comments, and contributions
◦ Content you share may be searchable within the community or, in some cases, by external search engines
◦ We cannot control how other users may use, share, or redistribute content you post in public or semi-public spaces
◦ Other users may be able to view your profile information, posts, comments, and contributions
◦ Content you share may be searchable within the community or, in some cases, by external search engines
◦ We cannot control how other users may use, share, or redistribute content you post in public or semi-public spaces
Recommendations
◦ Do not share sensitive personal information such as financial information, government ID numbers, passwords, precise location, or health information in public community areas
◦ Review and adjust your community profile and privacy settings to control what information is visible to others
◦ Be mindful that content you post may remain accessible even after you delete your account or leave the community
◦ Report inappropriate content or behavior to our moderation team
◦ Review and adjust your community profile and privacy settings to control what information is visible to others
◦ Be mindful that content you post may remain accessible even after you delete your account or leave the community
◦ Report inappropriate content or behavior to our moderation team
Our Rights
We reserve the right to monitor, review, edit, remove, or disable access to any content posted in community spaces that violates our Terms of Service, community guidelines, or applicable law, or that we determine in our sole discretion to be harmful, offensive, or inappropriate.
10. Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.
Retention Criteria
The length of time we retain personal information depends on several factors, including:
◦ Account Status: As long as your account is active and you continue to use the Services
◦ Business Relationship: For the duration of our business relationship with you and for a reasonable period thereafter
◦ Legal Obligations: As required to comply with legal, tax, accounting, regulatory, and compliance obligations (typically 7 years for financial records)
◦ Dispute Resolution: As necessary to establish, exercise, or defend legal claims, resolve disputes, and enforce our agreements
◦ Security and Fraud Prevention: As needed to maintain security, prevent fraud, and protect against abuse
◦ Operational Needs: As necessary for our legitimate business operations, analytics, and improvements to the Services
◦ Business Relationship: For the duration of our business relationship with you and for a reasonable period thereafter
◦ Legal Obligations: As required to comply with legal, tax, accounting, regulatory, and compliance obligations (typically 7 years for financial records)
◦ Dispute Resolution: As necessary to establish, exercise, or defend legal claims, resolve disputes, and enforce our agreements
◦ Security and Fraud Prevention: As needed to maintain security, prevent fraud, and protect against abuse
◦ Operational Needs: As necessary for our legitimate business operations, analytics, and improvements to the Services
Specific Retention Periods
◦ Account Information: Retained while your account is active and for a reasonable period after account closure or inactivity
◦ Transaction Records: Retained for at least 7 years to comply with tax and accounting requirements
◦ Marketing Communications: Retained until you opt out or unsubscribe, plus a reasonable period to process suppression lists
◦ Customer Support Records: Typically retained for 3-5 years after the last interaction
◦ Usage and Analytics Data: Typically retained for 12-24 months, or longer in aggregated or de-identified form
◦ Security Logs: Retained for periods necessary to detect, investigate, and respond to security incidents
◦ Legal and Compliance Records: Retained as required by applicable law or as necessary for legal defense
◦ Transaction Records: Retained for at least 7 years to comply with tax and accounting requirements
◦ Marketing Communications: Retained until you opt out or unsubscribe, plus a reasonable period to process suppression lists
◦ Customer Support Records: Typically retained for 3-5 years after the last interaction
◦ Usage and Analytics Data: Typically retained for 12-24 months, or longer in aggregated or de-identified form
◦ Security Logs: Retained for periods necessary to detect, investigate, and respond to security incidents
◦ Legal and Compliance Records: Retained as required by applicable law or as necessary for legal defense
Deletion and Anonymization
When personal information is no longer needed, we will:
◦ Securely delete or destroy the information in accordance with our data retention and destruction policies
◦ Anonymize or de-identify the information so that it can no longer be associated with you
◦ Continue to retain information in aggregated or anonymized form for analytics and business purposes
◦ Anonymize or de-identify the information so that it can no longer be associated with you
◦ Continue to retain information in aggregated or anonymized form for analytics and business purposes
You may request deletion of your personal information as described in the "Your Privacy Rights" section below, subject to legal exceptions and retention requirements.
11. Data Security
We take the security of your personal information seriously and implement reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, and destruction.
Security Measures
Our security program includes:
Technical Safeguards:
◦ Encryption of data in transit using secure protocols (SSL/TLS)
◦ Encryption of sensitive data at rest
◦ Secure authentication and access controls
◦ Firewalls, intrusion detection and prevention systems
◦ Regular security monitoring and logging
◦ Vulnerability scanning and penetration testing
◦ Secure software development practices
◦ Encryption of sensitive data at rest
◦ Secure authentication and access controls
◦ Firewalls, intrusion detection and prevention systems
◦ Regular security monitoring and logging
◦ Vulnerability scanning and penetration testing
◦ Secure software development practices
Administrative Safeguards:
◦ Security policies, standards, and procedures
◦ Employee training on data security and privacy
◦ Background checks for employees with access to personal information (where permitted by law)
◦ Incident response and breach notification procedures
◦ Regular security audits and risk assessments
◦ Vendor security assessments and contractual requirements
◦ Employee training on data security and privacy
◦ Background checks for employees with access to personal information (where permitted by law)
◦ Incident response and breach notification procedures
◦ Regular security audits and risk assessments
◦ Vendor security assessments and contractual requirements
Physical Safeguards:
◦ Secure data centers with restricted access controls
◦ Environmental controls and disaster recovery systems
◦ Secure disposal of physical media containing personal information
◦ Environmental controls and disaster recovery systems
◦ Secure disposal of physical media containing personal information
Third-Party Security
We require our service providers and vendors to implement appropriate security measures to protect personal information they process on our behalf, consistent with this Privacy Policy and applicable law.
Limitations
While we strive to protect your personal information, please understand that:
◦ No security system is completely secure or impenetrable
◦ No method of transmission over the Internet or electronic storage is 100% secure
◦ We cannot guarantee the absolute security of your personal information
◦ You are responsible for maintaining the confidentiality of your account credentials and for any activity under your account
◦ No method of transmission over the Internet or electronic storage is 100% secure
◦ We cannot guarantee the absolute security of your personal information
◦ You are responsible for maintaining the confidentiality of your account credentials and for any activity under your account
Your Role in Security
You can help protect your information by:
◦ Using strong, unique passwords and changing them regularly
◦ Enabling two-factor authentication where available
◦ Not sharing your account credentials with others
◦ Logging out after using shared or public devices
◦ Keeping your contact information up to date
◦ Reporting suspicious activity or security concerns to us immediately
◦ Enabling two-factor authentication where available
◦ Not sharing your account credentials with others
◦ Logging out after using shared or public devices
◦ Keeping your contact information up to date
◦ Reporting suspicious activity or security concerns to us immediately
Incident Response
If we become aware of a security incident that compromises your personal information, we will:
◦ Investigate the incident and take steps to mitigate harm
◦ Notify you and applicable regulatory authorities as required by law
◦ Provide information about the incident and steps you can take to protect yourself
◦ Take corrective actions to prevent future incidents
◦ Notify you and applicable regulatory authorities as required by law
◦ Provide information about the incident and steps you can take to protect yourself
◦ Take corrective actions to prevent future incidents
If you believe your account or personal information has been compromised, please contact us immediately at support@theaiowners.com.
12. Children's Privacy
The Services are not intended for, nor directed to, individuals under the age of 18. We do not knowingly collect, use, or disclose personal information from children under 18 years of age.
Parental Notice
If you are a parent or legal guardian and believe that your child under the age of 18 has provided personal information to us, please contact us immediately at support@theaiowners.com with the subject line "Child Privacy Concern."
Upon verification, we will:
◦ Promptly delete the child's personal information from our systems
◦ Terminate any account associated with the child
◦ Cease any further collection or use of the child's information
◦ Terminate any account associated with the child
◦ Cease any further collection or use of the child's information
Age Verification
By using the Services, you represent and warrant that you are at least 18 years of age. We may request proof of age or parental consent in certain circumstances.
Parental Responsibility
We encourage parents and legal guardians to:
◦ Monitor their children's online activities
◦ Educate children about the risks of providing personal information online
◦ Use parental control tools and filtering software where appropriate
◦ Contact us if they have concerns about their child's use of the Services
◦ Educate children about the risks of providing personal information online
◦ Use parental control tools and filtering software where appropriate
◦ Contact us if they have concerns about their child's use of the Services
13. International Data Transfers
Location of Processing
AYO Ventures LLC is based in the United States. Our servers, service providers, and business operations are primarily located in the United States. If you access or use the Services from outside the United States, your personal information may be transferred to, stored in, and processed in the United States or other countries where we or our service providers operate.
Different Privacy Laws
The United States and other countries may have data protection laws that are different from, and potentially less protective than, the laws of your country of residence. By using the Services, you acknowledge and consent to the transfer of your personal information to jurisdictions that may not provide the same level of data protection as your home country.
Safeguards for International Transfers
Where required by applicable law (such as for transfers from the European Economic Area, United Kingdom, or Switzerland), we implement appropriate safeguards for international data transfers, which may include:
◦ Standard Contractual Clauses approved by the European Commission or other relevant authorities
◦ Adequacy decisions recognizing certain countries as providing adequate data protection
◦ Binding Corporate Rules for transfers within our corporate group
◦ Your explicit consent where permitted by law
◦ Other legally recognized transfer mechanisms
◦ Adequacy decisions recognizing certain countries as providing adequate data protection
◦ Binding Corporate Rules for transfers within our corporate group
◦ Your explicit consent where permitted by law
◦ Other legally recognized transfer mechanisms
Canada
For users in Canada, we comply with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation. Canadian residents have specific rights as described in the "Your Privacy Rights" section below.
14. Your Privacy Rights
Depending on your location and applicable law, you may have certain rights regarding your personal information. This section describes the rights that may be available to you and how to exercise them.
General Rights (All Users)
Access and Review: You may access and review certain personal information we hold about you by logging into your account or contacting us.
Correction and Updates: You may update or correct your account information and preferences through your account settings or by contacting us.
Account Deletion: You may request deletion of your account by contacting us, subject to our retention obligations and legal exceptions.
Marketing Opt-Out: You may opt out of marketing communications as described in the "Email and Marketing Communications" section above.
Rights for U.S. State Residents
If you are a resident of California, Virginia, Colorado, Connecticut, Utah, or other U.S. states with comprehensive privacy laws, you may have the following rights:
Right to Know/Access:
◦ Request disclosure of the categories and specific pieces of personal information we have collected about you
◦ Request information about the sources from which we collected your personal information
◦ Request information about the business or commercial purposes for collecting, selling, or sharing your personal information
◦ Request information about the categories of third parties with whom we share personal information
◦ Request information about the sources from which we collected your personal information
◦ Request information about the business or commercial purposes for collecting, selling, or sharing your personal information
◦ Request information about the categories of third parties with whom we share personal information
Right to Delete:
◦ Request deletion of personal information we have collected from you, subject to certain legal exceptions (such as to complete transactions, detect security incidents, comply with legal obligations, or exercise free speech rights)
Right to Correct:
◦ Request correction of inaccurate personal information we maintain about you
Right to Opt Out:
◦ Opt out of the "sale" or "sharing" of your personal information (as those terms are defined under applicable state law)
◦ Opt out of "targeted advertising" or "profiling in furtherance of decisions that produce legal or similarly significant effects" (where applicable)
◦ Opt out of "targeted advertising" or "profiling in furtherance of decisions that produce legal or similarly significant effects" (where applicable)
Right to Data Portability:
◦ Request a copy of your personal information in a portable and, to the extent technically feasible, readily usable format (where required by law)
Right to Non-Discrimination:
◦ Not be discriminated against for exercising your privacy rights, including by:
◦ Denying goods or services
◦ Charging different prices or rates
◦ Providing a different level or quality of goods or services
◦ Suggesting you will receive a different price, rate, level, or quality of goods or services
◦ Charging different prices or rates
◦ Providing a different level or quality of goods or services
◦ Suggesting you will receive a different price, rate, level, or quality of goods or services
Right to Limit Use of Sensitive Personal Information:
◦ Where applicable, limit our use and disclosure of sensitive personal information to purposes permitted by law
Right to Appeal:
◦ Appeal a denial of your privacy rights request (for residents of certain states)
California-Specific Information
California Notice of Collection: The categories of personal information we collect, the purposes for collection, and the categories of third parties with whom we share information are described in Sections 3, 4, and 6 of this Privacy Policy.
"Sale" and "Sharing" Under California Law: We do not sell personal information for monetary consideration. However, California law broadly defines "sale" and "sharing" to include certain disclosures for targeted advertising and analytics purposes. We may "share" personal information with advertising partners to deliver targeted ads.
California "Shine the Light" Law: California residents may request information about our disclosure of personal information to third parties for their direct marketing purposes. We do not disclose personal information to third parties for their own direct marketing purposes.
Rights for Canadian Residents
If you are a resident of Canada, you have rights under PIPEDA and applicable provincial privacy laws, including:
◦ The right to access your personal information
◦ The right to correct inaccurate or incomplete personal information
◦ The right to withdraw consent for certain processing activities
◦ The right to file a complaint with the Privacy Commissioner of Canada or your provincial privacy commissioner
◦ The right to correct inaccurate or incomplete personal information
◦ The right to withdraw consent for certain processing activities
◦ The right to file a complaint with the Privacy Commissioner of Canada or your provincial privacy commissioner
Rights for EEA, UK, and Swiss Residents
If you are located in the European Economic Area, United Kingdom, or Switzerland, you have rights under the GDPR, UK GDPR, or Swiss Federal Act on Data Protection, including:
Right of Access: Obtain confirmation of whether we process your personal information and request a copy of such information
Right to Rectification: Request correction of inaccurate or incomplete personal information
Right to Erasure ("Right to be Forgotten"): Request deletion of your personal information in certain circumstances
Right to Restriction of Processing: Request that we limit how we use your personal information in certain circumstances
Right to Data Portability: Receive your personal information in a structured, commonly used, and machine-readable format and transmit it to another controller
Right to Object: Object to our processing of your personal information based on legitimate interests, direct marketing, or profiling
Right to Withdraw Consent: Where processing is based on consent, withdraw your consent at any time (without affecting the lawfulness of processing before withdrawal)
Right to Lodge a Complaint: File a complaint with your local data protection authority (contact information available at edpb.europa.eu/about-edpb/about-edpb/members_en)
Automated Decision-Making: You have the right not to be subject to decisions based solely on automated processing, including profiling, that produce legal or similarly significant effects (we do not currently engage in such automated decision-making)
15. How to Exercise Your Privacy Rights
Submitting a Request
To exercise any of the privacy rights described above, please contact us using one of the following methods:
Email: support@theaiowners.com
Subject Line: "Privacy Rights Request" or specify the type of request (e.g., "Access Request," "Deletion Request," "Opt-Out Request")
Subject Line: "Privacy Rights Request" or specify the type of request (e.g., "Access Request," "Deletion Request," "Opt-Out Request")
Mail:
AYO Ventures LLC
Attn: Privacy Rights Request
1209 Mountain Rd NE, Ste R
Albuquerque, NM 87110
United States
Attn: Privacy Rights Request
1209 Mountain Rd NE, Ste R
Albuquerque, NM 87110
United States
Information to Include in Your Request
To help us process your request efficiently and verify your identity, please provide:
◦ Your full name
◦ Email address associated with your account or used with our Services
◦ Phone number (if applicable)
◦ Your state, province, or country of residence
◦ A clear description of the specific request you are making (e.g., "I request access to my personal information" or "I request deletion of my account and personal information")
◦ Any additional information that may help us locate your records or verify your identity
◦ Email address associated with your account or used with our Services
◦ Phone number (if applicable)
◦ Your state, province, or country of residence
◦ A clear description of the specific request you are making (e.g., "I request access to my personal information" or "I request deletion of my account and personal information")
◦ Any additional information that may help us locate your records or verify your identity
Identity Verification
To protect your privacy and security, we must verify your identity before responding to your request. Verification procedures may include:
◦ Matching the information you provide with information we have on file
◦ Sending a verification email or code to the email address associated with your account
◦ Requesting additional identifying information or documentation
◦ Asking security questions
◦ Sending a verification email or code to the email address associated with your account
◦ Requesting additional identifying information or documentation
◦ Asking security questions
We will only use the information provided in connection with your request for verification purposes and to respond to your request.
Authorized Agents
Where permitted by law, you may designate an authorized agent to submit a privacy rights request on your behalf. To do so:
◦ Written Authorization: Provide a signed written authorization designating the agent to act on your behalf
◦ Power of Attorney: Provide a valid power of attorney document
◦ Verification: We may require both you and the authorized agent to verify your identities and confirm the authorization
◦ Power of Attorney: Provide a valid power of attorney document
◦ Verification: We may require both you and the authorized agent to verify your identities and confirm the authorization
Authorized agents must submit proof of their authorization along with the request. We reserve the right to contact you directly to confirm the authorization and verify the request.
Response Time
We will respond to verifiable requests within the time frames required by applicable law:
◦ U.S. State Requests: Typically within 45 days, with the possibility of a 45-day extension where reasonably necessary (we will inform you of any extension)
◦ GDPR Requests: Typically within 30 days, with the possibility of a 60-day extension for complex requests (we will inform you of any extension)
◦ Canadian Requests: Typically within 30 days, as required by PIPEDA
◦ GDPR Requests: Typically within 30 days, with the possibility of a 60-day extension for complex requests (we will inform you of any extension)
◦ Canadian Requests: Typically within 30 days, as required by PIPEDA
Fees
We do not charge a fee to process or respond to your verifiable privacy rights request unless:
◦ The request is excessive, repetitive, or manifestly unfounded
◦ You request additional copies of information beyond the first copy
◦ Applicable law permits us to charge a reasonable fee
◦ You request additional copies of information beyond the first copy
◦ Applicable law permits us to charge a reasonable fee
If we determine that a fee is warranted, we will notify you of the fee and provide a cost estimate before completing your request.
Denial of Requests
In some cases, we may deny all or part of your request if:
◦ We cannot verify your identity or authority to make the request
◦ The request is excessive, repetitive, or manifestly unfounded
◦ An exception or exemption under applicable law applies (such as legal obligations, fraud prevention, security, or exercise of legal rights)
◦ The information is subject to attorney-client privilege or work product protection
◦ The request is excessive, repetitive, or manifestly unfounded
◦ An exception or exemption under applicable law applies (such as legal obligations, fraud prevention, security, or exercise of legal rights)
◦ The information is subject to attorney-client privilege or work product protection
If we deny your request, we will inform you of the reason for the denial and, where applicable, your right to appeal the decision
Appeals (Where Applicable)
If you are a resident of certain U.S. states and we deny your privacy rights request, you may have the right to appeal our decision. To submit an appeal:
◦ Contact us at support@theaiowners.com with "Privacy Rights Appeal" in the subject line
◦ Include your original request information and the reason you believe the denial was incorrect
◦ We will respond to your appeal within the time frame required by applicable law
◦ Include your original request information and the reason you believe the denial was incorrect
◦ We will respond to your appeal within the time frame required by applicable law
If your appeal is denied, you may have the right to contact your state attorney general or consumer protection office to submit a complaint.
Global Privacy Control (GPC)
Where required by applicable law, we recognize and process Global Privacy Control signals transmitted by your browser or device as a valid request to opt out of the "sale" or "sharing" of personal information or targeted advertising for that specific browser or device.
To enable GPC:
◦ Download a browser or browser extension that supports GPC (such as the Global Privacy Control extension)
◦ Enable the GPC setting in your browser or extension
◦ The GPC signal will apply only to the specific browser or device from which it is sent
◦ Enable the GPC setting in your browser or extension
◦ The GPC signal will apply only to the specific browser or device from which it is sent
You may also opt out manually by contacting us as described above.
16. Changes to This Privacy Policy
We may update, revise, or modify this Privacy Policy from time to time to reflect changes in our practices, Services, legal requirements, or for other operational, legal, or regulatory reasons.
Notice of Changes
When we make changes to this Privacy Policy:
◦ We will update the "Last Updated" date at the top of this Privacy Policy
◦ If we make material changes that significantly affect your rights or how we use your personal information, we will provide additional notice, such as:
◦ If we make material changes that significantly affect your rights or how we use your personal information, we will provide additional notice, such as:
◦ Posting a prominent notice on our website or within the Services
◦ Sending an email notification to the address associated with your account
◦ Requiring you to affirmatively accept the updated Privacy Policy before continuing to use certain Services
◦ Sending an email notification to the address associated with your account
◦ Requiring you to affirmatively accept the updated Privacy Policy before continuing to use certain Services
Your Acceptance
By continuing to access or use the Services after the updated Privacy Policy becomes effective, you acknowledge that you have read, understood, and agree to be bound by the updated Privacy Policy. If you do not agree to the updated Privacy Policy, you must stop using the Services and may request deletion of your account and personal information.
Review
We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your personal information.
17. Additional Disclosures
Do Not Track Signals
Some web browsers transmit "Do Not Track" (DNT) signals to websites. Currently, there is no industry-wide standard for how to respond to DNT signals. At this time, our Services do not respond to DNT signals. However, where required by law, we honor Global Privacy Control (GPC) signals as described above.
Third-Party Websites and Services
Our Services may contain links to third-party websites, applications, platforms, or services that are not owned or controlled by us. This Privacy Policy does not apply to those third-party properties. We are not responsible for the privacy practices, content, or security of third-party websites or services. We encourage you to read the privacy policies of any third-party websites or services you visit or use.
Social Media Features
Our Services may include social media features and widgets (such as share buttons, "Like" buttons, or interactive mini-programs) provided by third-party platforms. These features may collect information about your IP address, the page you are visiting, and may set cookies to enable the feature to function properly. Social media features and widgets are hosted by the third-party platform or directly on our Services. Your interactions with these features are governed by the privacy policy of the company providing the feature.
User-Generated Content and Testimonials
We may display testimonials, reviews, case studies, or other user-generated content on our Services or in marketing materials. With your consent, we may post your testimonial along with your name and other information you provide. If you wish to update or delete your testimonial, please contact us at support@theaiowners.com.
Employment and Job Applications
If you apply for employment with us, we may collect personal information such as your name, contact information, resume, work history, education, references, and other information relevant to your application. We use this information to evaluate your candidacy, conduct background checks (where permitted by law), and communicate with you about employment opportunities. Job applicant information may be subject to separate privacy notices provided during the application process.
Business Contact Information
If you are a vendor, business partner, or representative of a company with which we do business, we may collect business contact information such as your name, job title, company name, business email, and business phone number. We use this information to manage our business relationship, communicate with you, and fulfill contractual obligations.
18. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
AYO Ventures LLC
Attn: Privacy Officer
1209 Mountain Rd NE, Ste R
Albuquerque, NM 87110
United States
Attn: Privacy Officer
1209 Mountain Rd NE, Ste R
Albuquerque, NM 87110
United States
Email: support@theaiowners.com
Subject Line: "Privacy Inquiry" or specify the nature of your inquiry
Subject Line: "Privacy Inquiry" or specify the nature of your inquiry
We will respond to your inquiry as promptly as possible, typically within 10 business days for general inquiries and within the time frames required by law for privacy rights requests.
19. Definitions
For purposes of this Privacy Policy:
"Personal Information" means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular individual or household. This includes information defined as "personal information," "personal data," "personally identifiable information," or similar terms under applicable privacy laws.
"Services" means our websites, mobile applications, online community, products, services, programs, content, and any other online or mobile resources we provide.
"You" and "your" mean the individual accessing or using the Services, or the company or other legal entity on behalf of which such individual is accessing or using the Services, as applicable.
"We," "us," "our," and "The AI Owners" mean AYO Ventures LLC and our affiliates, subsidiaries, and related entities.
"Process" or "Processing" means any operation or set of operations performed on personal information, including collection, recording, organization, structuring, storage, adaptation, alteration, retrieval, consultation, use, disclosure, dissemination, restriction, erasure, or destruction.
"Third Party" means any individual or entity that is not you, us, or our service providers acting on our behalf.
20. Severability
If any provision of this Privacy Policy is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it valid and enforceable, or if such modification is not possible, such provision shall be severed from this Privacy Policy. The invalidity or unenforceability of any provision shall not affect the validity or enforceability of any other provision of this Privacy Policy, which shall remain in full force and effect.
21. Governing Law and Jurisdiction
This Privacy Policy and any disputes arising out of or related to this Privacy Policy or our privacy practices shall be governed by and construed in accordance with the laws of the State of New Mexico, United States, without regard to its conflict of law principles, except to the extent that applicable federal law or the laws of your jurisdiction of residence provide you with additional mandatory protections that cannot be waived by agreement.
For residents of jurisdictions outside the United States, nothing in this Privacy Policy is intended to limit any rights you may have under applicable local data protection laws.
21. Governing Law and Jurisdiction
This Privacy Policy and any disputes arising out of or related to this Privacy Policy or our privacy practices shall be governed by and construed in accordance with the laws of the State of New Mexico, United States, without regard to its conflict of law principles, except to the extent that applicable federal law or the laws of your jurisdiction of residence provide you with additional mandatory protections that cannot be waived by agreement.
For residents of jurisdictions outside the United States, nothing in this Privacy Policy is intended to limit any rights you may have under applicable local data protection laws.
22. Language
This Privacy Policy is drafted in English. In the event of any conflict between the English version and any translation, the English version shall prevail to the extent permitted by applicable law.
END OF PRIVACY POLICY
Thank you for taking the time to read our Privacy Policy. Your privacy and trust are important to us, and we are committed to protecting your personal information and being transparent about our practices.
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